Privacy Policy and Terms of Use
Naijaroute in its full heritage takes your privacy seriously hence the updates we make frequently to our privacy policy to make it GDPR complaint and to serve you better. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We update our policy regularly, so we advise you to take out time to go through this policy and understand what your rights are.
What’s in this policy?
This policy tells you:
What information we might collect about you
How we might use that information
When we might use your details to contact you
What information of yours we might share with others
Your choices about the personal information you give us
What does this policy cover?
This policy covers the services that are offered by Naijaroute. And sometimes it covers services offered by parts of our organisation. Such as: our social media pages.
What’s not covered in this policy?
Our services sometimes link to services run by other companies. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.
How do you protect my personal information?
We’re strongly committed to keeping you and your family’s information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.
At the same time, no service can be completely secure – if you have any concerns that your personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.
What types of personal information does Naijaroute collect about me?
We’ll give details about why we need your personal information and how we’ll use it before you begin, unless it’s obvious.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
Information that you give to us;
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
How can Naijaroute use my personal information?
We have to have a valid reason to use your personal information. It’s called the “lawful basis for processing“. Sometimes we might ask your permission to do things, like when you subscribe to an email. Other times, when you’d reasonably expect us to use your personal information, we don’t ask your permission, but only when:
The law says it’s fine to use it, and
It fits with the rights you have.
We use your information for these types of things:
To deliver our services and to provide you with information about the.
b. To deal with your requests, complaints and enquiries.
c. To personalize services and give you things more tailored to your tastes
d. To help us understand what kind of services you might use
And sometimes how you might share things with other people.
To recommend thingswe think might interest you
We learn from you daily and knowing how you use our services could lead to the next big technology breakthrough.
When will Naijaroute use my information to contact me?
We might use your information to contact you about different things, like:
To update you on any changes to the Naijaroute’s policies, practices.
To check with you about any service or activity you’ve signed up for.
To answer you when you’ve contacted us, or to respond to a comment or complaint.
To invite you to take part in surveys about Naijaroute services, which are always voluntary.
To send you notification on your device if you’ve selected them in your settings.
We’ll only contact you when we need to or when you’ve given us permission.
When does Naijaroute share my personal information with others?
We’ll never sell your personal information. We do share it with others in these ways:
When you make something public
Like post a comment which the public can see.
We make sure that your personal information is looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure they keep your information secure.
What’s different for kids and teens?
Naijaroute has services that are kid-friendly and for teens. Here’s what happens when you use them.
Why do we collect information about you in the first place?
We keep information about you so that we can:
Get the right services for you
Plan and improve our services
Keep in touch with you
We’ll always tell you why we’re collecting your personal information
We’ll explain why and how we use it and for how long. It’s called a “privacy notice”. And if we need your parent or guardian’s permission we’ll give you clear details about what’s needed at the time.
We can only use your personal information if we have a valid reason
When we contact you
Sometimes we’ll need to get in touch with you but we’ll always follow these rules.
It’s safe to use us
It’s our job to keep your personal information safe and secure. That’s why we design our services with your safety in mind. And we’re always looking for the best ways to improve this.
There are also things that you can do to keep safe, like thinking about what information you share and how to keep your devices secure.
You’re in control of how we use cookies and tracking
Cookies are bits of data that are stored on your device. Some things on our websites wouldn’t be able to work without these cookies. So they’re always on when you visit us.
You can switch off some cookies and similar tracking technologies.
You’ve got privacy rights, the same as adults, so get to know what they are.
Can I delete my information?
This depends on what information you’re talking about.
What are my rights?
Remember, you’re in control of your personal information.
You have the right to:
Request a copy of your information.
Not let robots make big decisions about you.
To ask us to correct information that’s wrong, to delete it or to request that we only use it for certain purposes.
To change your mind, and ask us to stop using your information. For example, unsubscribing from any marketing emails or turning off personalisation.
Bear in mind, sometimes we might not be able to help. Like if the law tells us we can’t or it forms part of our journalistic output.
How does Naijaroute use cookies and similar tracking?
What are cookies and tracking technologies?
Cookies are bits of data which are stored in your computer or mobile when you visit a website or app.
There are also similar pieces of tracking information we collect.
Why do we use cookies and other tracking?
To do a few different things:
To remember information about you, so you don’t have to give it to us again. And again. And again.
To keep you signed in, even on different devices
To help us understand how people are using our services, so we can make them better
To help us personalise Naijaroute to you by remembering your preferences and settings. To find out if our emails have been read and if you find them useful
A few things on our websites wouldn’t work without some cookies. Tech people call these “strictly necessary cookies”. They’re always on when you visit us.
But we want to use others like functional, performance and advertising cookies to make your experience more enjoyable. We’ll only use them if you’ve agreed. You can always change your mind.
Bear in mind there are some other cookies out there from other companies. These “third-party cookies” might track how you use different websites, including ours. For example, you might get a social media company’s cookie when you see the option to share something. You can turn them off, but not through us.
How long do cookies last?
Some are erased when you close the browser on your website or app. Others stay longer, sometimes forever, and are saved onto your device so they’re there when you come back.
How do I control my cookies and tracking?
When you first visit us, we’ll tell you about our cookies and ask you to agree if we can use them. You can always change your mind by going to your settings.
Stopping all cookies might mean you can’t access some Naijaroute services, or that some of them might not work properly for you.
Another way to control some tracking is in the settings on your device.
If you see a notification on your browser each time we publish a post, you have subscribed to Push Notifications, while most users enjoy the service, to STOP push notifications, follow the steps below;
Open your Chrome browser
Go to settings
Click on site settings
Click on Notifications, you will see a list of sites you have subscribed to.
Click on *naijaroute.com.ng and choose clear and reset
How will I find out about changes to this policy?
We update this policy sometimes. If we make important changes, like how we use your personal information, we’ll let you know. It might be a notice, by an email.
If you don’t agree to the changes, then you can always stop using our services, and stop giving us any more personal information. We’d be sorry to see you go.
Stopping all cookies might mean you can’t access some Naijaroute services, or that some of them might not work properly for you.
How can I contact the Naijaroute?
infor@naijaroute.com.ng – Find out more and contact us about your rights